AI receptionists seem like a dangerous idea after a patient revealed her doctor’s system could not understand her speech

A GP surgery has pulled its AI receptionist after a stroke survivor could not make it understand her. The NHS already has a legal standard covering this.

The Next Web·Aug 26

NHS AI sparks 'stress and frustration' as it can't understand Yorkshire patients

Docs across Rotherham have rolled out a nationwide system called Emma AI to triage patients in a bid to reduce queues, improve patient satisfaction and save money ...

Daily Star on MSN·Aug 20

Blood Test Flags Gynaecologic Cancer Risk in NHS Trial

A blood test has correctly flagged more than 99% of gynaecologic cancers as elevated or high risk in the largest real-world evaluation of an AI-enabled cancer triage tool carried out in the NHS, ...

Medscape·Jul 20

NHS speeds up rollout of AI tool to cut waiting times

Cybernews·Jul 6

NHS App will use AI to triage patients as part of £10bn tech overhaul

AI in the NHS App will direct patients to GPs, pharmacies, or A&E, reaching 200,000 people in year one. Health leaders question the evidence base.

The Next Web·Jul 5

New AI feature will be added to NHS app in ‘major overhaul’ of tech

The Independent and Yahoo will earn a commission from purchases made via links in this article. Pricing and availability are subject to change. A new artificial intelligence will be added to the NHS...

AOL·Jul 4

What a Credit Score Chatbot Reveals About the NHS's Data Promises

distilledpost.com·Aug 24

More police calls to be answered by AI chatbots - to filter out pothole complaints

lbc.co.uk·Aug 18

NHS vs AI and the race to become healthcare’s first stop

South West Londoner·Jul 14

NHS to use AI on its app to direct patients to appropriate services

The Guardian·Jul 5

AI Chatbots Got Health Questions Wrong Nearly Half the Time, Study Shows

AOL.com·Jun 23

AI-Powered Mental Health Chatbot Market Size, Share [2034]

Fortune Business Insights·Aug 24

NHS watchdog told to investigate AI rollout for GP appointments

The NHS statistics watchdog has been asked to investigate Government data used to justify a nationwide AI rollout for GP appointments. Scientists say NHS England has used an internal, unpublished ...

GB News on MSN·Aug 5

NHS confirms major change for 200,000 patients

The artificial intelligence triage system will ask users a series of questions and use their answers to suggest the most suitable route for care. Patients may be directed towards a GP appointment, ...

MSN·Jul 7

Health Secretary dismisses concerns over using Artificial Intelligence to 'triage' patients, claiming it could cut early morning GP telephone queues by a third

Daily Mail·Jul 5

AI will tell NHS patients if they need a GP appointment

The Telegraph·Jul 4

NHS Confed 2026: what drives successful AI implementation in the NHS?

The UK's Labour government has ambitious plans to transform the country's National Health Service (NHS) into one that is more of a preventative than a sick care service. A large part of meeting this...

Yahoo·Jun 17